Agentur Sonnenklar

Agentur Sonnenklar - Drehscheibe Peerstreitschlichtung

Dealing with diversity and the equal participation of all people is at the centre of all training courses and projects at equalizent.

The project ‘Agentur Sonnenklar - Drehscheibe Peerstreitschlichtung’ consists of three areas and the inclusive team contributes to a good coexistence of people with and without disabilities with its services.

1. sensitisation
Inclusive workshops address institutional violence in day care centres and its forms in everyday working life. This offer is aimed at clients, employees and managers of day care centres.

The workshops have different focal points and pursue the following objectives

Information and sensitisation: recognising and perceiving violence
Becoming an actor: What can I do if violence happens to me or I observe violence in others
Reflecting on your own actions: Recognising and using scope for action
Exchange and networking

The results of the workshops were used to develop the handbook ‘Gemeinsam hinschauen’ (Looking together) with practical examples in which steps for prevention and intervention are recorded.

The Handbook is in plain language for facilities for people with disabilities

Customers and employees can work together on new ideas for everyday life.

The book is available free of charge and free of barriers HERE.

2. Information

On the learning platform www.agentur-sonnenklar.at there are many free materials on the topic of institutional violence in plain language. There is also an overview of advice centres, as well as further websites and texts on topics relating to the everyday lives of people with disabilities.

3. conflict resolution

People with disabilities are supported in everyday life wherever they need help resolving a dispute. 10 experts have attended a training course for peer dispute resolution at the AWZ Soziales Wien training and further education centre and offer dispute resolution free of charge

Report / Evaluation:

Sonnenklar was evaluated by Queraum from 2020 to 2022. The report emphasised how important and sustainable our work is. The great work of the team was also emphasised in the report.
Click here for the final evaluation report.
Click here for the report in plain language.

Funding:

‘Agentur Sonnenklar - Drehscheibe Peer Streitschlichtung’ is a project of Wiener Wege für Inklusion.

More information:
https://www.agentur-sonnenklar.at/

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